VAT
All prices are expressed inclusive of any VAT payable unless otherwise stated. The price of the items does not include the delivery charge which will be charged at the rate specified when you place your order.

AVAILABILITY
If for any reason beyond our reasonable control, we are unable to supply a particular item, we will not be liable to you. When an item you have ordered is unavailable we will contact you and offer a suitable substitute. To ensure availability of all our products customers may be limited to a maximum number of items.

ACCEPTANCE
Your order is an offer to buy from us. A contract is only formed when we have despatched your order. At any point up until then, we may decline to supply the goods to you.

MINIMUM ORDER CHARGE
The minimum order value is £12.50 for home delivery.

DELIVERY
Delivery will be made to the address specified by you when you place your order.

We will deliver your order to the main entrance of the delivery address. We will knock at the door/ring door bell and then step back from the door.

Please do not ask us to enter your property to carry your shopping inside as currently it is unsafe for our delivery driver to do this.

We will put all small, loose fruit and vegetables, such as loose apples and mushrooms into paper bags and then placed directly into the tray. Larger produce, like melons, will be placed directly into the tray without any bag.

RETURNS AND REFUNDS
We’d like you to be happy with everything you purchase from Sheffield Made.  If you aren’t happy with any of your items, please get in touch the same day as your delivery, quoting your order number and describe the issue.

Our team of pickers do their best to choose only the freshest products. If you have any complaints about an order, please get in touch and we will do our best to help. 

PAYMENTS
We accept the following payment methods: PayPal, Visa, Mastercard, American Express, Maestro and Visa Debit. 

GENERAL
These Product Terms shall be governed by and construed in accordance with the laws of England and Wales and any disputes will be decided only by the English courts.

If any of these Product Terms is held by any court of competent authority to be unlawful, invalid or unenforceable, in whole or in part, this will not affect the validity of the remaining Product Terms which will continue to be valid and enforceable to the fullest extent permitted by law.

CUSTOMER SERVICES
It is our responsibility to supply you with goods that meet your consumer rights and comply with this contract. If you have any concerns that we have not met our legal obligations, please contact us.

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